Optimizing Internet Connection on Digital Smart Vending Machines
Whether you are operating E-Cig Vending, ATM machines, Bitcoin ATM machines, smart vending machines, jukeboxes, or other Universal Genmega kiosks, it is crucial to have a reliable and fast internet connection. Additionally, it is important to understand alternative methods of communication to effectively diagnose communication problems, troubleshoot, and solve for. These machines are essentially computers that typically run on either a Windows or Android operating system. Similar to computers and cell phones, these machines communicate with necessary parties via the internet.
Unattended Kiosks: 3 Reliable Communication Methods
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Wired Connection (Ethernet):
Use an Ethernet cable to connect the kiosk directly to a router for stable communication. -
WiFi Connection:
Machines with built-in WiFi receivers can connect to local hotspots. Use a high-gain antenna and test signal strength for reliability. Reboot the machine to refresh the IP address. Note: WiFi is not the preferred method due to potential signal drops. -
Cellular Connection:
The most reliable option, utilizing Verizon 4G/5G or similar networks. Wireless modems with VPNs or direct tower connections minimize downtime. Advanced modems can auto-switch between carriers for uninterrupted service, ideal for consistent uptime.
Why Cellular is Optimal
Cellular modems ensure 99.9% reliability, used by major companies like Brinks and state lotteries. While some hesitate due to monthly data costs, this approach prevents revenue loss from downtime—a small price for long-term stability. Moreover, when operators rely on third party software to verify age, it is even more important to ensure a stable internet connection. Vending machines with biometric age verification need to be able to reliably communicate with databases over the internet to authenticate licenses and poor connection will likely result in a poor customer experience and lost sale.
Why Cellular Modems Are Worth the Investment
Many small operators avoid wireless/cellular modems due to the added data plan cost. However, this decision is often penny-wise and pound-foolish. Industry leaders like state lotteries, Cardtronics, and Brinks rely almost exclusively on cellular connections for their unmatched reliability and uptime.
Investing in a cellular modem ensures your machines stay online, reducing downtime and maximizing revenue. Understanding communication options like wired, WiFi, and cellular connections is key to operating smoothly and reliably.
Conclusion:
Keep your vending kiosk online with a wireless modem—just one vape sale/month covers the cost! Enjoy 99.9% uptime by connecting directly to cell towers.