VapeTM Software and Mobile App

Smart Vending Software | VapeTM: Real-Time Tracking & Mobile Management

VapeTM Smart Vending Software: Real-Time Tracking & Mobile Management

Why Use the VTM Vending Mobile App?

The VTM Vending Mobile App transforms vending machine management by allowing operators to:

  • View real-time transactions to analyze performance instantly.
  • Adjust product availability and pricing directly at the machine level.
  • Receive low stock alerts and error notifications to minimize downtime.
  • Manage advertisements for additional revenue opportunities.

With these advanced features, VapeTM provides an unparalleled vending solution for your business. Learn more here.

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Vending Machine Management Software by VapeTM

Take your vending operations to the next level with VapeTM's smart vending machine management software. Designed for modern vending businesses, our equipment integrates with multiple credit card processors to facilitate cashless payment options.  We are featured in Apple and Google Play stores and through a single app, we offer advanced mobile control which includes advanced features, reports, and real-time monitoring.  

 

  • Intelligent Inventory Management and Notificaitons: Say goodbye to manual inventory tracking. Our system tracks stock levels in real time and notifies you when replenishments are needed.  Alerts can be via email or text and you can set alert thresholds at machine level and set thresholds for different aisles and products.  
  • User-Friendly Interface: The machines’ sleek and intuitive interface makes it easy for customers to browse products, apply discounts, and complete transactions.  
  • Multi-Language Support: Catering to a diverse audience, VapeTM vending machines support multiple languages, ensuring accessibility for a wide range of customers worldwide.  
  • IoT Integration: Powered by Internet of Things (IoT) technology, VapeTM connects your machines to a cloud for streamlined operations and data collection.
  • Seamless API Integration: VapeTM’s intelligent vending machines are compatible with third-party APIs, allowing for smooth integration with inventory management systems, customer relationship management (CRM) platforms, and payment processors.
  • Remote Login Capability: Operators can log in remotely to view the customer interface, allowing real-time troubleshooting and enhancing customer experience continuity.
  • Predictive Analytics and Advanced Reporting: VapeTM software provides data analytics into sales by machines, product or commodity, and day and time of the day.  Detailed reporting allows operators to make data-driven insights to understand consumer preferences and forecast or anticipate demand.  These predictive analytics result in product and price optimization.
  • Robust Mobile Control: Operate and oversee your machines remotely from your smart phone or tablet. Adjust machine, product, advertisement, or price settings, review analytics, and respond to issues—all from a single app (iOs and Android).Google Play Store and Apple App Store has our latest versions of our vending management platform.
  • iPhone VTM Vending  
  • Scalable Solutions: Whether you're managing a single location or hundreds of machines, our software adapts to your business size and goals.
  • Customizable Alerts: Receive notifications for low stock, technical issues, or sales milestones to keep your business running smoothly.
  • Real-Time Data Access: Get instant updates on inventory levels, machine performance, and customer usage patterns to maximize efficiency.
  • User-Friendly Dashboard: Enjoy an intuitive interface designed for ease of use, whether you're managing one machine or an entire fleet.
  • Customer Loyalty Programs: Create time-sensitive and location-based promotions to drive customer loyalty and reward repeat customers.  Dynamic discounting at machine-level can be percentage-based or flat dollar amount and coupons can be generated in bulk with a single click!
  • Enhanced Biometric Age Verification with document Authentication: VapeTM incorporates one of the most advanced age verification systems (Apt-Verify) in the industry.  We verify age, authenticate the validity of the government-issued document, and use facial recognition to confirm it's a "match".  Although biometric age-verification is increasingly popular across smart vending platforms, VapeTM is unique in the sense that if offers document authentication so operators are not vulnerable to consumers that present fake IDs.  
  • Delivery Assurance: Optical sensors ensure that products are delivered as expected or the customer is refunded. This feature enhances trust and satisfaction.
  • Replenishment and Restocking Optimization Tools: VapeTM’s smart replenishment tools streamline restocking by providing detailed stock reports and route optimization for delivery. Operators can plan replenishments efficiently, saving time and resources.
  • One-Click Replenishment: Operators can simplify restocking with VapeTM’s one-click replenishment feature. This ensures timely inventory updates and reduces downtime.
  • Tax Add-On: VapeTM machines include the option to add tax to product prices seamlessly. Customers are shown the retail price on the initial selection screen, and a second screen displays the final price with tax applied, ensuring transparency and compliance. Inventory management vapeTM software
  • Customizable Advertising and Promotions: Operators can personalize advertising content per machine or group of machines, allowing tailored campaigns to engage specific audiences or promote seasonal offers. You can set end dates for campaigns, ensuring promotions stop automatically as scheduled.  
  • Custom Branding Opportunities Operators can customize the exterior of their vending machines with eye-catching designs and brand logos, turning the machines into powerful marketing tools.

Low-Maintenance Design with Comprehensive Remote Support

VapeTM vending machines are known for their reliability, with most maintenance needs handled remotely via software, ensuring smooth operation and reducing downtime.

  • Minimal Maintenance Needs: Most maintenance requirements are software-based, managed through the VapeTM dashboard or remotely by our support team. This includes regular updates to ensure optimal functionality and security.
  • Paperless Receipts and Eco-friendly Options: By eliminating paper receipts, VapeTM not only reduces waste but also provides a seamless and modern experience for customers. Receipts can be sent via email or generated as QR codes for easy digital access.
  • Modular Design for Scalability:  Whether operators need a compact wall-mounted unit or a high-capacity free-standing tower, VapeTM offers modular vending machine designs that cater to diverse business needs.
  • Live Machine Diagnostics: Live diagnostics allow operators to monitor machine health and resolve issues before they impact operations. VapeTM’s software ensures that machines are always running at peak performance.
  • Effortless Refills and Stock Management: Machines typically require refilling every 2-3 weeks, depending on location demand. High-traffic locations may need weekly restocking, while lower-traffic areas could extend to 6-8 weeks. Additionally, operators can customize stock alerts per aisle, helping them manage inventory effectively. The system allows operators to disable sold-out items, so they’re hidden from view, preserving a clean, professional display.
  • Flexible User Permissions and Sub-user Access: VapeTM offers multiple permission levels, allowing operators to create subuser accounts with tailored permissions for different functions, such as technical support and accounting. This structure supports scalable operations, making it easy to manage teams or set up downstream operators if reselling machines. 

Comprehensive Warranty and Responsive Support

VapeTM stands behind its machines with a 1-year comprehensive warranty, covering all hardware components, including replacement parts if needed.

  • Included Replacement Parts: Hardware replacements are provided free of charge within the warranty period, covering critical components like the LCD monitor—even in cases of accidental damage.
  • Enhanced Security Features: To protect inventory, VapeTM machines are equipped with anti-theft mechanisms, including tamper-proof designs and built-in cameras. Operators can monitor vending machines remotely and access real-time surveillance logs.
  • Video Tutorials and Training Support: VapeTM provides instructional videos and guides to help operators with any necessary repairs or routine maintenance.
  • Remote Assistance: Although we do not provide on-site labor, our support team is available for robust remote support, ensuring operators feel confident managing their machines independently.

With advanced hardware, powerful software, minimal maintenance requirements, and a comprehensive warranty, VapeTM vending machines offer operators a reliable, profitable solution for modern vending needs. Our robust support infrastructure, coupled with versatile software, ensures that VapeTM machines are a top choice for businesses looking to optimize their vending operations with a secure, data-driven, and highly customizable experience.

Cashless Payment Solutions: Secure and Simple

VapeTM partners with secure payment gateways to provide compliant credit card processing for adult-only products. Our systems fully integrate age verification, ensuring that all transactions are compliant with sponsor banks and credit card networks, eliminating the fear of "under the radar" transactions and providing operators with peace of mind.  From Nayax readers to Heartland Payments Systems to Castles and Fiserv to Kiosoft... we have it all! 

Comprehensive Support for Vending Operators

VapeTM offers a live chat option within the mobile application for quick customer support, allowing operators to troubleshoot in real-time. Our customer journey features multiple contact points, including a "Contact Us" call to action available throughout the page, encouraging potential leads to reach out for more information.

Simplified Licensing and Renewal

Our software licensing process is straightforward. Customers receive notifications well in advance before license expiry, ensuring uninterrupted service. Operators can renew their license easily, keeping machines compliant and operational without hassle. 

  • Annual Software Licensing: Every VapeTM machine comes with a 1-year (365-day) software license, renewable for $350 per machine annually. Operators can manage renewals directly through the integrated wallet system, with detailed instructions on reloading in the user manual.


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