VapeTM: The New Standard in VMS and Wall-Mounted Vending

VTM Vending, VMS: The Smartest Vape Vending Software Just Got Smarter

In a world rapidly embracing automation and contactless retail, VapeTM stands at the forefront—delivering premium, affordable, and fully supported vending solutions, incorporating sleek wall-mounted touchscreen machines to high-capacity free-standing units. Every machine features a modular expansion system, allowing plug-and-play upgrades like our industry-leading ID Scanner module—an essential add-on to age-restricted products.  VapeTM offers both barcode-based scanning and biometric facial recognition with third-party authentication to meet the highest compliance standards. Moreover, we offer different size coils to meet a wide range of products and work with GetBranded to design wraps, decals, and marketing material to support your product and brand.

Unlike other providers who broker or white-label third-party systems, VapeTM delivers a fully owned and operated ecosystem. Our proprietary Vending Management System (VMS) is hosted securely on Amazon Web Services, giving operators real-time access to machine performance, inventory, pricing, and ad management from anywhere. VapeTM software also enables automated scheduling for age verification—allowing machines to switch ID checks on or off based on time and location needs. Combined with our unique support infrastructure—a blend of intelligent AI automation and live expert monitoring—VapeTM ensures every customer receives fast, accurate, and reliable service, no matter the scale of their operation.

VapeTM supports Nayax, Castles, and pre-equips machines with KioSoft payment terminals for seamless cashless transactions. Best of all, we run one Verizon SIM and two patch cables, waive the usual $8 monthly fee, and drive both the credit card reader and kiosk from a pre-installed modem. Truly, this is the first plug-and-play vending machine—all for just $12 more per month.  Best of all, this network optimization opportunitized ancillary advertising revenue streams that you may participate in with VapeTM. 

With cutting-edge engineering, cloud-powered software, and a relentless focus on quality, functionality, and customer success, VapeTM is not just a vending company—we’re a retail tech leader. Whether you’re launching a side hustle, expanding a retail chain, or building a nationwide vending brand, VapeTM has the platform, tools, and team to help you scale with confidence.

At VapeTM, we don’t just sell vape vending machines—we deliver a comprehensive, tech-driven platform designed to help entrepreneurs and vending operators launch, grow, and scale with confidence.

We’ve lived the vending grind ourselves—handling the route ops, managing downtime, and dealing with customer issues. That’s why we built a system that solves real-world problems, not just checks boxes.

Looking for a smarter way to manage your vape vending business? VapeTM’s all-in-one Vending Management System (VMS) just leveled up with powerful new features designed to help operators save time, boost uptime, and stay ahead of the game. Whether you’re managing a handful of vending machines or scaling across multiple states, VapeTM VMS gives you full visibility and control — now with more automation, more alerts, and more convenience right from your phone.

Here’s what’s new in the latest VTM Vending Mobile App release — and why it matters.

🗺️ Interactive Map with Live Status Indicators

Operators can now view all saved machine locations on an interactive map, complete with real-time status indicators:

• Green = Online

• Red = Offline

This live map is visible directly from the Machine Details page inside the app, allowing you to instantly spot problems and prioritize service calls — especially useful when managing high-traffic locations.

📝 Machine Notes for Field-Level Tracking

Each machine now includes a custom notes field so you can log:

• Installation dates

• Refill handler names

• Service history

• Local contact info

• Any other notes that matter

Everything is saved in the cloud and tied to the machine profile, eliminating the need for separate spreadsheets or paper logs.

🔍 Improved Transaction Search

Searching through your vending sales just got faster. The transaction history is now auto-sorted by time, making it easier to identify recent sales, refunds, or failed transactions without extra filtering.

This is especially valuable when tracking specific customer issues, refund requests, or sales trends across multiple locations.

📦 Smarter Out-of-Stock Alerts

Inventory alerts have been upgraded. The app now sends real-time notifications that include:

• The name of the machine

• The exact product that’s out of stock

This gives operators and refill teams actionable data on the spot — ensuring faster replenishment and less downtime.

Unlike other providers who broker or white-label third-party systems, VapeTM delivers a fully owned and operated ecosystem. Our proprietary Vending Management System (VMS) is hosted securely on Amazon Web Services, giving operators real-time access to machine performance, inventory, pricing, and ad management from anywhere. VapeTM software also enables automated scheduling for age verification—allowing machines to switch ID checks on or off based on time and location needs. Combined with our unique support infrastructure—a blend of intelligent AI automation and live expert monitoring—VapeTM ensures every customer receives fast, accurate, and reliable service, no matter the scale of their operation.

🔓 Remote Electronic Unlock with Mega Wall 2.0

The Mega Wall 2.0 smart vending machine offers advanced access control with both a standard key lock and a built-in electronic password lock. Whether mounted on a wall or placed on a pedestal stand, this machine gives operators full flexibility.

Forgot your key? No problem. Simply unlock the vending machine directly from the kiosk using a secure passcode — and update or reset the password anytime through the VapeTM mobile app.  This keyless access feature is a game-changer for managing multiple machines across locations. It enables faster servicing, secure troubleshooting, and emergency access — all without relying on physical keys.

VapeTM Smart Vending Software — Features That Power Your Business

VapeTM’s all-in-one smart vending platform gives you full control over your vending business, whether you're operating one machine or managing a national fleet. Accessible via desktop or our iOS/Android app, the system is designed to maximize uptime, automate daily operations, and drive more revenue.

🔧 VMS Features:

• 24/7 AI-Powered Help Center:  Get instant support through self-help guides, videos, and article plus live tech support chat and ticket submissions—anytime you need help.

• Remote Machine Management
  Manage inventory, pricing, and performance using visual planograms and a centralized product library. Adjust settings instantly, from anywhere.

• Live Inventory Syncing and Easy-to-use Planograms
  Monitor product levels in real time and receive automatic low-stock alerts so you never miss a sale.

• Sensor-Triggered Refund System
  Refunds are automatically processed if a product doesn’t drop, boosting customer satisfaction and minimizing complaints.

• Customizable Age Verification
  Set ID requirements by day or time. Use plug-and-play ID scanners or enable facial recognition via our Apt-Verify integration for full compliance.

• Targeted Ad Management
  Upload welcome screen ads, banner images, and videos by location or product category. Turn your vending machine into a mini billboard.

• Group Machine Management
  Organize machines by location, city, or route for easier tracking and faster restocks across multiple sites.

• Real-Time Sales Dashboards
  Track transaction data, spot trends, and export Excel-friendly reports instantly.

• Remote Access from Any Device
  Log into any machine remotely and view exactly what the customer sees. Great for troubleshooting or training.

• Secure Payment Processing
  Accept Apple Pay, credit/debit, Tap-to-Pay, and more—securely encrypted and fully compliant.

• Live U.S.-Based Technical Support
  Chat or call our Ohio-based team for quick, knowledgeable support.

• Post-Purchase Surveys
  Collect real-time feedback to improve customer experience and understand buying behavior.

🔍 Operational Tools for Smarter Vending

• Real-Time Inventory & Pricing Updates
  Make changes instantly across your fleet—no delay, no technician required.

• Age Verification Scheduling
  Set rules per machine for day/time-based ID checks to balance security with user convenience.

• Ad Rotation & Banner Management
  Schedule ad content and promotional banners across specific machines or entire routes.

• Automated Tax Configuration
  Assign tax rates by location. Our system calculates and applies the correct amount during each transaction.

• User Permissions & Team Roles
  Grant view-only, pricing, tech, or full access to team members for scalable operations.

• Transaction Logs & Error Alerts
  Receive alerts for jammed coils, payment issues, or failed transactions in real-time. Review error history via detailed logs.

• Interactive Machine Map & Status Indicators
  View all machines on a digital map with live status indicators—green for online, red for offline.

• Machine Notes & Custom Tags
  Add refill notes, install dates, or service reminders directly in each machine’s profile.

• Enhanced Transaction Search
  Quickly locate purchases with time-sorted search results for faster resolution and reporting.

📱 Access Everything from Web or App

Whether you're in the office or on the go, VapeTM’s platform keeps you connected. Access every feature from your desktop, tablet, or smartphone through our secure web dashboard or mobile app. 

 Try VapeTM VMS Today
Want to see how our vending software can improve your operations? Book a free demo or explore the platform now. 

FAQs: VapeTM Software (VMS) & Payments

Q1: What is VapeTM VMS?
A: VapeTM's Vending Management System (VMS) is a cloud-based software platform that lets you remotely manage your vending machines. You can track real-time sales, update pricing and inventory, monitor machine health, and schedule age verification—all from your desktop or mobile app.

Q2: Can I manage multiple machines with one account?
A: Yes. VapeTM VMS is designed for scalability. You can manage one or hundreds of machines from a single dashboard, organize them by routes or locations, and assign different user roles to team members.

Q3: Does VapeTM software support cashless payments?
A: Absolutely. VapeTM supports MDB Protocol and integrates with major cashless payment providers including Nayax, Castles, Kiosoft, Pax, and Cantaloupe for seamless credit card, debit card, and mobile wallet transactions (Apple Pay, Google Pay, etc.).

Q4: Is a merchant account required for payment processing?
A: Yes. You'll set up a merchant processing account during onboarding. VapeTM provides step-by-step instructions and direct links to get started with your chosen provider.

Q5: What are the typical credit card processing fees?
A: Fees vary by provider. For example, Kiosoft typically charges 2.9% + $0.15 per transaction, while Nayax is 3% + $0.20. Monthly device and modem fees may also apply depending on your configuration.

Q6: Can I accept payments without Wi-Fi?
A: Yes. VapeTM offers a Cellular Wireless Kit for machines placed in locations without internet access. This ensures uninterrupted payment processing and remote machine management.

Q7: How do I track transactions and payouts?
A: The VapeTM VMS dashboard provides live transaction logs and detailed, downloadable reports. You’ll see product-level sales data, payment statuses, refunds, and more—ideal for accounting and profit-sharing.

Q8: What makes VapeTM more than just a vending machine company?
A: VapeTM is a retail tech platform built around smart, cloud-powered vending. With cutting-edge engineering, robust software, and a relentless focus on quality, functionality, and customer success, VapeTM goes beyond hardware. Our Vending Management System (VMS) gives operators real-time control over sales, inventory, age verification, and advertising—making VapeTM a true retail tech leader, not just a vending supplier.

Q9: Who is VapeTM designed for?
A: VapeTM is built for entrepreneurs and operators at every stage—whether you’re launching a side hustle, adding a new revenue stream to an existing retail business, or scaling a nationwide vending brand. The platform, tools, and support are all designed to help you grow sustainably and manage more machines with confidence, not complexity.

Q10: How does VapeTM understand real vending-world challenges?
A: The VapeTM platform is shaped by real route experience. We’ve dealt with the vending grind firsthand—managing locations, handling downtime, troubleshooting machines, and responding to customer issues. That’s why our system is built to solve real-world problems: minimizing downtime, simplifying operations, and giving you data and tools that actually make day-to-day vending easier instead of just checking feature boxes.