VapeTM Reviews: What Operators Really Say?

VapeTM Reviews:
What Operators Really Say

109 verified Trustpilot reviews Β· 96% five-star Β· #1 Rated Vending Machine Supplier

4.8 / 5.0
TrustScore on Trustpilot β€” Excellent
109Total Reviews
96%5-Star Ratings
100%Negative Review Response Rate
#1Vending Machine Supplier on Trustpilot
πŸ‘‰ Read all 109 reviews on Trustpilot β†’
β˜… Real Operator Feedback

Excellent Reviews on Trustpilot

100% verified operators sharing their experience with VapeTM Equipment.

Trustpilot
β˜… Rated β€œExcellent” by VapeTM operators View all reviews β†’

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"In 6 months, we placed over 40–50 vape vending machines in NE Ohio. Today, we are generating over $50,000 in recurring monthly revenue and after all expenses and merchant commissions, we profit over $20,000 per month."
VapeTM OperatorNE Ohio route operator
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"Dakota has been absolutely amazing from the very start. Not only did he walk me through the process, but has acted as a sorta mentor helping me get started. His knowledge made this process stress free and exciting."
Patrick HobanFirst-time operator
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"From installation to my first sale and even through filing my taxes, Jacob Hagman has been a constant source of support. No matter the question β€” technical, financial, or operational β€” he always has an answer."
Denise MillerVerified Buyer
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"I am an owner of 51 machines and VapeTM is amazing! Within 5 minutes, Ramya had the issue fixed that Nayax couldn't solve in two days. Everyone at the company wants to see their owners succeed."
Kelli Davidson51-machine operator
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"BEST CUSTOMER SERVICE IN THE WORLD. CEO CAME AND GAVE ME PERSONALIZED TIPS FOR 45 MINUTES. WHAT OTHER COMPANY DOES THAT?"
GabrielVerified Buyer
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"Literal best in the game. Round the clock help. Tech team is amazing. Being able to solve issues on a Saturday at 8pm is dope. Don't get a vape vending machine anywhere else."
Dakota SherrodVerified Buyer
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"VapeTM has consistently gone above and beyond for us. Every single time we've needed assistance, their customer service team has been nothing short of phenomenal β€” responsive, accommodating, and always willing to make things right."
Matt K β€” CKMK Investments LLCVerified Buyer
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"We've been using VapeTM's vending machines for a few months now, and the experience has been nothing short of incredible. The machines are sleek, reliable, and user-friendly β€” perfect for high-traffic areas."
Beau MashburnMulti-location operator
Read All 109 Reviews on Trustpilot β†’

Real Operator Case Studies

Case Study: 51-Machine Route β€” Full Tech Support Advantage

Kelli Davidson manages one of the largest VapeTM routes in the country with 51 machines deployed. A payment issue that stumped Nayax for two days was resolved by VapeTM's CTO Ramya in under five minutes."Someone is always available to answer questions. Glad I'm a part of VapeTM."

Case Study: First-Time Business Owner β€” Mentorship from Day One

Debbie Chien came to VapeTM as a complete newcomer. Dakota walked her through product selection, machine functionality, and software setup β€” giving her his personal number and making himself available evenings and weekends."I truly felt supported throughout the process."

Case Study: NE Ohio Operator β€” $20,000 Monthly Profit on 40–50 Machines

One operator scaled to 40–50 vape vending machines across Northeast Ohio in just six months, reaching $50,000+ in recurring monthly revenue and $20,000+ in net profit after all expenses and commissions.

Case Study: Multi-State Expansion β€” Global Vending LLC, Arizona

Jordan Fickert and Global Vending LLC purchased their entire wireless infrastructure through VapeTM and continue to scale their Arizona route."We couldn't be any happier with the performance and service they offer."

The Team Behind the Reviews

These team members are specifically named across dozens of independent reviews β€” a rare signal of genuine, consistent customer satisfaction.

  • Sales Dakota Named in more reviews than any other individual. Praised for industry knowledge, patience, and mentorship of first-time operators.
  • VP of Sales Jacob Hagman Praised for responsiveness at all hours β€” technical, financial, and operational questions β€” going far beyond the job description.
  • Software & Technical Support Ramya Praised for solving complex payment and software issues faster than third-party providers like Nayax.
  • Founder & CEO Jordan Brown Personally mentioned by multiple operators who received direct support and personalized 45-minute business advice sessions.