VTM Vending Software
America’s Best Vending Software Platform

VapeTM’s cloud-based Vending Management System (VMS) is the ultimate all-in-one solution for modern vending operations, offering real-time sales analytics, remote machine monitoring, and precise inventory tracking with customizable alerts. Similar to how PAI Reports revolutionized the ATM industry, VapeTM’s VMS powers the future of vending through a robust, web-based dashboard and a powerful operator mobile app. The centralized dashboard—accessible via any browser—gives full control over machine networks, operator routes, ad content, and age verification settings, while enabling effortless management of users, pricing, and product images at the terminal level.

With one-click access to detailed, Excel-friendly sales reports, operators can make data-driven decisions with ease. The native iOS and Android apps enhance mobility, allowing real-time machine tracking, product catalog management, and pricing updates on the go. VapeTM’s platform also includes built-in advertising tools like dynamic welcome screens and top-banner promotions, plus multi-user permission tiers, sub-user creation, and time-boxed age verification to ensure full compliance. Seamless API integration, scalable user management, and instant connectivity make VapeTM the smartest, most comprehensive vending management platform on the market today.

Hosted on Amazon Web Services (AWS) and built entirely in the USA, VTM offers unmatched speed, security, and support. No overseas call centers. No tiered upgrades. Just full-featured software ready for scaling your vending operations.

VTM Software Platform – Full System Overview
Machine List Overview Upon logging into the platform, users are presented with a machine list interface that offers visibility and access to every machine in their organization.

View a comprehensive snapshot of each location—including connectivity status, color-coded inventory levels, Advertising Group Name, real-time revenue snapshot, machine settings, and live remote screen viewing.

Key Data Displayed per Machine:

• Machine IMEI Number – Unique identifier for asset tracking
  
• Machine Name – Location venue or other custom kiosk label
• User Account – Assigned owner or operator
• Machine Group / Advertising Group – Used to apply shared settings and ad campaigns; allows operators to standardize and scale configurations efficiently.
• Online/Offline Status – Live connectivity status indicator 
• Track Details – Snapshot of inventory counts per aisle 
  

Sorting and Smart Search Features

• Sort machine entries in ascending or descending order
• Use smart search to instantly locate machines by:
  • Machine Name
  • Machine Number
  • User Account
• Search is partial-match and case-insensitive for faster filtering

Operational Buttons: 

• Edit Name / Address of the machine location
• Master Switch to disable the machine entirely
• GPS Coordinates: View or validate physical placement
• Configuration Settings: Adjust machine programming (covered in Section 5)
• Revenue Snapshot: Quick access to total earnings per location

Revenue SnapshotRemote Login: Real-time access to the machine’s screen feed to view real-time footage from the machine’s screen

Real-time inventory management: In-depth control over individual product aisles in each vending unit.

Change products and pricing per aisle, update maximum inventory, adjust current stock levels, and enable or disable individual aisles with a single click.

Key Capabilities

• Product Selection: Choose from VTM’s product library or your own catalog
• Price Adjustment: Set and update per-aisle pricing
• Age Restrictions: Apply purchase age limits (e.g., 21+)
• Maximum Inventory: Set stock capacity based on coil configuration
• Stock Level Updates: Manually adjust current stock quantities
• Aisle Enable/Disable: Temporarily remove an aisle from active display
• Threshold Alerts:
  • Define a minimum quantity for alerting (e.g., 3 units)
  • Alerts sent via text message or email

Machine Configuration Settings: Operators can define how each machine behaves and enable or disable special features or settings.

• Toggle welcome screen or screensaver
• Enable/disable top banners and advertising
• Set ad rotation timing (e.g., 2s, 5s, 60s)
• Choose currency display (USD, EUR, GBP, etc.)

Dispensing & Failures: Automatically hide products from the screen if a delivery failure or jam is detected

Administrative Features

• Configure Admin Menu access (used for motor testing, restocking)
• Set/change the admin password
• Enable or disable motor test dispensing

Promotions: Enable coupon code redemption at the machine

Sales Tax Passthrough:

• Set sales tax rate per machine and pass it on to customer with a before and after screen.
  • Pre-tax and post-tax amounts shown in a before/after confirmation screen
  • Example: $20 item + 8% tax = $21.60 shown after click

Pre-Purchase Prompts: Display a custom message with selectable options like Yes/No, Agree/Disagree, or any two-choice prompt

• Add a custom message or disclaimer
• Set a sales tax rate per machine and pass it to the customer—display retail price first, then show after-tax total at checkout.

• Include user interaction buttons (e.g., Agree/Disagree)

Age Verification

• Enable ID scanning or biometric third-party verification for age checks. Customize age verification schedules by location—enable or disable verification by specific days and times to match venue needs. 
• Enable or disable the Welcome Screen and Top Banner ads, and control the rotation speed of banner transitions

• Use built-in ID scanner or integrate third-party app verification (e.g., AppPay)
• Configure time-based enforcement (e.g., only run checks until 10 PM)

Refund Sensor

• Enable automatic refunds if the product is not detected
• Optionally disable if needed

Alerts & Status Monitoring: Operators can monitor errors and system performance across all units.

Alert Snapshot

• Filter by time range
• View:
  • Alert Timestamp
  • Machine Number
  • Aisle Affected
  • Error Code or Description

Online Status Tracker

• Log exact times when machines went offline or online
• Useful for tracking network stability and uptime

Master Product Library: VTM provides a comprehensive master product library, while allowing operators to add their own products and digital images. Choose from thousands of products in our master library or add your own custom items.

Product Type/CategoryAssign product categories like Snacks, Drinks, Vapes, Pouches, and more to improve organization and tracking.

Includes thousands of preloaded items such as:

• Drinks
• Snacks
• Nicotine Pouches
• Cigarettes
• E-Cigarettes
• Vapes
• Chargers, and more

Each product includes:

• High-res image
• Metadata
• Editable cost price field
• Optional product description for display

Internal Wholesale Cost/COGS: Enter internal COGS or wholesale pricing to calculate profit margins automatically.

Custom Products

• Add your own SKUs and assets
• Combine your entries with the master library into a unified product catalog

Product Categorization

• Assign each product to a category (e.g., Drinks, Snacks, Vapes, Chargers)
• Used for filtering during setup and generating analytics by product type

Coupons Module: The Coupons module lets you create flexible discount programs.

Coupon Types

• Fixed Value (e.g., $5 off)
• Percentage Discount (e.g., 15% off)

Customization Options

• Set the quantity of codes
• Choose between random generation or manual code entry

Expiration Management

• Set an expiration date for time-limited promotions
• Or leave codes open-ended

Advertising System: Deploy static or video ads directly to machine screens via the Ad Gallery.

Upload Content

• Add images or videos
• Specify ad name, advertiser, and optional cost field
• Define display positions:
  • Top Banner – Resolution: 1080 x 441
  • Welcome Screen – Resolution: 1080 x 1920

Scheduling

• Set start and end times for automatic campaign expiration

File Limitations

• Images must be < 3MB
• Videos must be < 100MB

Ad Group Assignment

• Assign ads to machine groups for synchronized deployment

Real Time Transactions, and Proactive Monitoring: View transaction data in real time and filter across multiple dimensions.

Transaction Viewer

• Filter by date range, user account, machine name/number, product name, or transaction type (Delivered, Canceled, Unpaid)
• Choose number of transactions per page (10–100)
• Export logs to Excel

Support Tools

• Access the Help Center for how-to guides, training videos, and live chat
• Use built-in AI chatbot
• Speak to live support for definitions and guidance

Sales Analysis: The system includes powerful sales reporting tools.

Analytical Views

• Filter sales by machine, product, user account, or time period
• Analyze top-performing products, sales trends by category or location, and customer purchasing behavior

User Management & Permissions: Create Sub-Users: The Authority section allows you to control who accesses what.

Create Role-Based Accounts

• Common roles: Technician, Accountant, Operations Manager

Functional Authority

• Define what each user can view, modify, or administer
• Supports principle of least privilege

Notification Configuration: Tailor how and when you receive alerts from the system.

Alert Types

• Transaction Events
• Low Inventory
• Sensor Errors (e.g., product not detected)
• Motor Malfunctions

Delivery Method

• Choose SMS, Email, or Both

Display Customization: Control the full visual layout of your vending interface.

Editable Elements

• Button Designs
• Backgrounds
• Fonts & Colors
• UI Elements

For advanced customization, coordinate with the VTM Support Team.

Conclusion The VTM software platform enables complete control over vending operations—from remote diagnostics and compliance enforcement to advertising, inventory, and sales analysis. Whether managing 10 machines or 10,000, the system is built to scale efficiently, securely, and intelligently.

Mobile App: iOS and Android – Do everything fast from your phone!

Get Started with Smart Vending Success

VTM Software by VapeTM is your vending command center for high-growth success. Whether you're managing 1 machine or 500+, you'll get full control, unmatched insight, and seamless automation.

Pricing: Free for the first year. Just $30/month per machine after that.

👉 Try our Profitability Calculator

Helpful Vending Resources: Maximize profits, ensure compliance, and streamline operations with these must-have VapeTM tools, guides, and tutorials.

Machines & Hardware

• Shop Touchscreen Vending Machines – Coil-based & touchscreen kiosks for vape, Zyn, snacks, candy, beverages & more.
• Mini Wall-Mounted Smart Vending Machine – The slimmest touchscreen vending solution in the USA.
• Slim Wall Smart Vending Machine – 10-aisle, 32″ touchscreen; our #1 seller with 300+ units deployed.
• Mega Wall-Mounted Smart Kiosk – Same footprint as Slim Wall, 50% more capacity.
• 32″ Floor-Standing Vape ATM – 18 selections, 200+ unit capacity, remote-controlled LED lighting.
• 43″ Slim Tower 2.0 (Pre-Order) – Next-gen sleek design for maximum impact.
• Snack & Vape Combo Tower – Snacks, candy, power banks, vapes & Zyn in one high-capacity unit—perfect for casinos & large venues.

Specialized Vending Machines

• Cannabis Vending Machines – Compliant THC-A & CBD solutions.
• ZYN & Nicotine Pouch Vending – Custom coil configs for ZynVend & ALP Stacker kiosks.

Vending Management Software

• VapeTM Smart Vending Software – Cloud dashboard + mobile app. Remote updates, ads, inventory & pricing for $350/yr per machine.
• API & Integrations – Connect third-party systems, custom reporting & automation.

Compliance & Age Verification

• State-by-State Compliance Guide – Navigate local regulations & licensing.
• Age Verification Systems – ID scanners, third-party checks & biometric facial recognition.
• ID Scanner Hardware – Plug-and-play modules for instant age checks.

Profitability & Marketing

• Profitability Calculator – Interactive tool to estimate gross margins.
• Marketing Tips & Growth Strategies – Proven tactics to boost foot traffic & sales.
• Route Optimization Guide – Plan efficient restock routes & reduce downtime.

Support & Training

• VapeTM Help Center – 24/7 technical support & troubleshooting.
• Vape Vending Pioneers Training – Expert-led courses & live Q&A.
• Warranty & Returns – 30-day money-back guarantee & full support.

Contact & Consultation

Get personalized advice on compliance, placement & profitability

Contact VapeTM Today

Questions? Call us at +1 888-537-8273